MSDE’s Family Support and Dispute Resolution Branch (FSDR) helps families with children who have disabilities. They support families by giving them helpful information and connecting them with people who can assist with any concerns they may have. FSDR also helps with solving problems informally when parents have questions. They provide resources on their page, including PDF documents and links, about the process to resolve complaints related to Special Education. The goal is to encourage positive partnerships between families and the education system in Maryland.